Privacy Policy

Sozo Creations ("we", "us") is a design and technology studio based in Sydney, with a team in Pokhara, Nepal. This policy explains what personal information we collect, why, and what you can ask us to do with it. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

This website has no forms and no accounts. We only receive personal information when you choose to contact us:

Email and phone. Your name, contact details and whatever you tell us in the message or call.
Call bookings. When you book a call through cal.com, you give your name, email and any notes you add. Cal.com handles the booking under its own privacy policy and passes the details to us.
Client projects. If you become a client, we hold the contact, billing and project information needed to do the work.

What this website stores

This site does not use advertising or analytics trackers and does not set cookies. It saves two small settings in your own browser: whether you chose the light or dark theme, and whether the intro animation has already played during this visit. Neither leaves your device.

Like any website, our hosting provider keeps standard server logs, such as IP address, browser type and the pages requested, for security and to keep the site running. Fonts are loaded from Google Fonts, which receives your IP address when the page loads.

How we use it

To reply to you and to prepare quotes and proposals you ask for.
To deliver, invoice and support the work you hire us to do.
To meet our legal, tax and accounting obligations.

We do not sell personal information, and we do not add you to a mailing list unless you ask us to.

Who we share it with

Only the people and services needed to do the job: our team, the tools we use to run projects (such as email, scheduling, file storage and hosting), and professional advisers such as our accountant. We do not disclose personal information to anyone else unless the law requires it.

Overseas access

Part of our team works from Nepal, so project information, including your contact details, may be accessed from there. Some of the online services we use store data outside Australia. We take reasonable steps to make sure anyone who handles your information protects it to the standard of the Australian Privacy Principles.

Keeping it safe

We keep information in access-controlled accounts, limit access to people working on your project, and delete or de-identify it when we no longer need it for the purpose it was collected or to meet a legal obligation.

Access, correction and complaints

You can ask what personal information we hold about you, ask us to correct it, or ask us to delete it. Email info@sozocreations.com and we will respond within 30 days.

If you are not satisfied with how we handle a privacy concern, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact

Sozo Creations, Sydney, Australia. Email info@sozocreations.com or call +61 422 854 301.